Law + design = innovation.

We work with some of the brightest minds around the globe. We’re a local firm with a global footprint. Our clients are based in Sydney, Hong Kong, San Francisco and London just to name a few.

Our Services

We reimagine legal services using emerging technology and design to make law more human centred. We do this by blending legal expertise and analysis with creative problem solving. We refocus legal systems on the people they serve, and recalibrate legal practice for real people. Our process is data driven with measurable results.

  • We simplify complex legal documents from consumer terms to B2B contracts with design capability and legal expertise.

  • We provide information and graphic design services to support simple and engaging legal documents.

  • We design user testing methdologies and conduct user testing globally to test useability, simplicity and to identify sensitivities. We benchmark the results against our portfolio.

  • We use legal design-thinking to explore a range of problems involving legal expertise or lawyers. Previous projects have included redesigning the way a prestigious white shoe/top tier international law firm provides legal advice.

  • We offer a range of legal-design workshops to help get you started. Our programs have been specifically developed for risk-averse and highly analytical lawyers. We will help you empathise, define, ideate, prototype and test.

    Some of our favourites include: lawyers and cognitive diversity, inclusive design of legal documents, legal process mapping, visual contract design, human centred design and embedding creativity into organisational culture.

  • We provide strategic advice on managing change, implementing innovation projects and embedding legal design.

  • Evaluating legal documents for simplicity and inclusivity of design and providing a report on performance as well as areas for improvement.

Our Clients

What we do

Some days we make law more visual. Simple. Beautiful. Or fun.

Other days we tame complexity by harnessing emerging technology to solve practical law issues. Automation, AI and data. The new tools of our trade. Ever wished you had a robot to review all those clauses? We make them. We teach them how to read legal terms. We test how well they do it.

On our hardest days, we work with survivors, minorities and marginalised groups to reshape the way we create laws and deliver legal solutions. From the language used, to the systems put in place, we figure out what needs fixing and then we fix it. Online dispute platforms. Empathetic chatbots. Regulation of new technology. These are also our best days.

For us, it’s about reducing the human cost of law and making justice cost effective and humane.

Our Reputation

Our work

Our process

Investigate problems identified by legal teams relying on their knowledge and insights.

Refine our prototypes using scientific methodologies to de-risk innovation projects.

Work with users to discover unmet latent needs.

Ensure our designs are accessible and inclusive. We adopt best practices for cultural and cognitive deviersity, including neurodiversity.

Create prototypes based on user research, stakeholder feedback and a hint of whimsy.

Use legal expertise to ensure the legal purpose of the content or process remains paramount.

Contact us

If you would like to view our portfolio or discuss a project with us please fill out the form opposite or email us at: info@inkling.how.