small firm digital transformation
Our brief was to design an agile law firm for the digital era where there are less than 30 lawyers. The project involved a complete review of the legal and non-legal technologies available to service a law firms needs from project management to accounts. We worked closely with our clients team to understand their needs, frustrations and moments that matter to provide a roadmap for redesigning the law firm experience inside and out. While transformation will take time, this law firm will be building it into their organisational DNA as they grow.
artificial intelligence: automated regulatory advice
Our brief was a construct only mandate to the build a large scale automated legal advice tool on a leading legal technology platform. Our project required us to review and parse voluminous amounts of regulation into prioritised decisions trees. The aim of the project was to reduce the burden of high volume and low value advices.
Our brief from Rankin Business Lawyers was to design a chat bot that was engaging for repetitive contract drafting using Josef the Legal Chatbot. The objective was to develop a tool that significantly reduced timeframes for drafting casual employee contracts while creating an enjoyable user experience. Our team designed a chatbot personality that was a blend of quirky yet competent to build trust and enhance the automation experience for users. We then designed the workflows and conversation to deliver automated services with a ‘human’ touch.